Incident management

Incident management

Understand how clinical incidents, near misses and complaints are reported and managed across NSW.

Incident management policy resources

Key policies and resources supporting incident reporting, review and management across NSW.

Biannual incident report

Explore statewide incident data, SAER trends, consumer feedback and safety learnings by reporting period.

Open disclosure

Use our handbook and resources to have open, honest discussions with patients after a safety incident.

Clinical expert panel

Request independent clinicians to support investigative reviews of serious incidents across NSW.

Lookback

Access the four-step lookback process for tracking patients affected by a clinical incident or concern.

Incident review committees

Mortality review (Authorised committees)

Learn how authorised committees review clinical deaths under statutory privilege to improve care.

Serious incident reviews

Find out how SIR sub-committees review serious adverse events and provide feedback to the health system.

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