Improvement Science step-by-step guide
The Improvement Science step-by-step guide is a short summary of the 12 steps of an improvement process to achieve change in a healthcare environment. It contains clear descriptions and references to various useful tools needed using Improvement Science methodology.
Please refer to our Safety and Quality Essentials Pathway for more details on the Improvement Science methodology and the tools mentioned in the guide. If you are new to Improvement Science, we encourage you to complete the Introduction to Improvement Science eLearning modules (My Health Learning) to optimise your learning, alongside this guide.
Who would benefit using the guide?
- Healthcare leads and/or teams who wish to start and sustain a quality improvement (QI) project
- Participants of locally delivered Applied Safety and Quality Programs and/or intermediate Improvement Science face-to-face workshops
- Faculty facilitating Improvement Science methodology
- Coaching improvement leads and/or teams
- Those who are new to Improvement Science and curious to see an overview of the key steps.
The Quality Improvement Tools section on our website provides further tools and resources to support NSW Health staff to improve the quality of care for our patients.