Supporting Accreditation

National Safety and Quality Health Service Standards

Standard 1 - Governance

Governance and Quality Improvement Systems

CEC Resources

  • Clinical Leadership - Link
  • Clinical Practice Improvement - Link
  • CHASM - Link
  • SCIDUA - Link

NSW Health legislation

  • Health Administration Act, 1982 - Link
  • Health Services Act 1997 (NSW) - Link
  • Work Health and Safety Act, 2011 (NSW) - Link

NSW Health policies and guidelines are available from the NSW Health website - Link


Relevant policies and guidelines include:

  • Patient Safety and Clinical Quality Program (PSCQP), PD 2005_608
  • Incident Management Policy, PD 2014_004
  • Complaints Management Policy, PD 2006_073
  • Complaints Management Guidelines, GL2006_023
  • Complaint or Concern about a Clinician - Principles for Action, PD 2006_007
  • Complaint or Concern about a Clinician - Management Guidelines, GL 2006_002
  • Risk Management - Enterprise-Wide Risk Management Policy and Framework - NSW Health, PD2015_043
  • NSW Health Policy Directives and Other Policy Documents, PD2016_014
  • Safety Alert Broadcast System Policy Directive, PD2013_009
  • Executive Performance Management, PD2015_033

NSW Health other

  • Corporate Governance & Accountability Compendium - Link
  • Performance Framework - Link
  • Safety Alert Broadcasts - Link
  • Medical Locums - Link
  • Learning and Development for eg. Hospitalist, Assistant in Nursing - Link
  • HETI - On Line Learning Centre - Link

Other

  • Australian Safety and Quality Framework - Link
  • National Performance and Accountability Framework - Link
  • Standards for Mental Health services - Link

Clinical practice

CEC resources

  • Between the Flags - Link
  • Sepsis Kills - Link

NSW Health policies and guidelines

  • Varied guidelines - Link
  • Healthcare Records - Documentation and Management, PD2012_069 - Link
  • State Health Forms, PD2009_072 - Link
  • Client Registration Policy, PD2007_094 - Link

NSW Health other

  • Privacy Manual for Health Information - Link
  • Electronic Medical Record - Link

Other

  • ACI - guidelines   - Link
  • NH&MRC Guidelines   - Link

Performance and skills management

CEC resources

  • Clinical Leadership - Link
  • Clinical Practice Improvement - Link

NSW Health policies and guidelines

  • Recruitment and Selection of Staff to the NSW Health Service, PD2015_026 - Link
  • Visiting practitioners and staff specialists Delineation of clinical privileges, PD2005_497 - Link
  • Model Service Contracts - VMO and HMO - Link
  • Service Check Register for NSW Health, PD2013_036 - Link
  • Complaint or Concern About  a Clinician, PD2006_008 - Link
  • Complaint or Concern About  a Clinician - Management Guidelines, GL2006_002 - Link
  • Managing for Performance, PD2013_34 - Link
  • Visiting Medical Officer (VMO) Performance Review Arrangements, PD 2011_010 - Link
  • Patient Safety and Clinical Quality Program (PSCQP), PD 2005_608 - Link
  • Executive Performance Management, PD2015_033 - Link

NSW Health other

  • "take the lead" - The Nursing/Midwifery Unit Manager Project - Link
  • Clinical Supervision - Link
  • Essentials of Care program - Link
  • HETI - Link
  • ACI - Redesign - Link
  • NaMO - Practice Development - Link

Other

  • ACSQHC - Standard for Credentialing and Defining the Scope of Clinical Practice - National papers - Link
  • ACSQHC - National Patient Safety Education Framework - Link
  • APHRA - Link
  • HCCC - Link
  • HPCA - Link

Incident and complaints management

CEC resources

NSW Health policies and guidelines

  • Incident Management, PD2014_004 - Link
  • Patient Safety and Clinical Quality Program (PSCQP), PD 2005_608 - Link
  • Complaints Management Policy PD 2006_073 - Link
  • Complaint Management Guidelines, GL2006_023 - Link
  • Complaint or Concern about a Clinician - Principles for Action, PD 2006_007 - Link
  • Complaint or Concern about a Clinician - Management Guidelines, GL 2006_002 - Link

NSW Health other

  • SABS - Link
  • BHI - Patient Survey Program - Link

Other

Patient rights and engagement

CEC resources

  • Partnering with Patients - Link

NSW legislation

  • Government Information (Public Access) Act 2009 (NSW) - GIPAA  - Link

NSW Health policies and guidelines

  • Your Health Rights and Responsibilities, PD 2011_022 - Link
  • Guideline to Consumer Participation in NSW Drug and Alcohol Services, GL2015_006 - Link
  • Consent to Medical Treatment - Patient Information, PD2005_406 - Link
  • Interpreters - Standard Procedures for Working with Health Care Interpreters, PD2006_053 - Link
  • Multilingual Health Resources by AHS, DoH and NGOs Funded by NSW Health (Guidelines for Production), GL2005_032 - Link
  • Culturally & Linguistically Diverse (CALD) Carer Framework: Strategies to Meet the Needs of Carers, GL2009_018 - Link
  • Respecting the Difference: An Aboriginal Cultural Training Framework for NSW Health, PD2011_070 - Link
  • Advance Care Directives (NSW) - Using, GL2005_056 - Link
  • Health Care Records - Documentation and Management, PD2012_069 - Link
  • NSW Health Code of Conduct, PD2015_035 - Link
  • Communications - Use & Management of Misuse of NSW Health Communications Systems - Link
  • Electronic Information Security Policy - NSW Health, PD2013_033 - Link
  • Incident Management Policy, PD 2014_004 - Link

NSW Health other

  • BHI - Patient Survey Program - Link
  • Clinical Ethics - Link
  • Advance Care Planning - Link
  • Privacy - Link

Other

  • ACSQHC - Australian Safety and Quality Framework for Health Care - Link
  • ACSQHC - Australian Charter of Healthcare Rights - Link
  • ACSQHC - Health literacy - Link