This quality improvement tool should be read in conjunction with:
The Affinity Diagram process follows brainstorming. After brainstorming the sticky notes are in no particular order. The team needs to sort them into categories.
- Team members silently begin to read and then arrange the sticky notes into categories (similar care processes, themes or pathways). You will generally have between 2 and 6 categories.
- A HEADING is assigned to each category at the end of this process (write headings on a new sticky notes).
- Re-read all the sticky notes & remove any double ups.
- Cheat Sheet PDF ~844KB
An Affinity Diagram can contain the same information as a Cause and Effect Diagram, but is displayed in a different format. This can be useful in appealing to the way different people learn.
Figure 1: Example Affinity Diagram
“Reasons why patients are not on a standardised anticoagulation pathway”
Read more on:
To learn more about Brainstorming, Affinity Diagrams and Multi Voting, please refer to the Institute for Healthcare Improvement website. You may need to take a moment and register with the IHI for more in-depth information.
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